Refund Policy
14-Day Refund Policy
Last updated: July 5, 2026
Policy summary
We offer a 14-day refund policy for access or installation issues that cannot be resolved by support. Refunds are not provided because of trading losses, market conditions, broker issues, spread, slippage or expected performance.
When a refund can be requested
A refund request must be submitted within 14 days after purchase.
Refunds apply only when the customer was not able to successfully download or install the software and TradingAngle support could not resolve the access or installation issue.
What the refund policy does not cover
- Trading losses, market results or expected performance.
- Broker issues, account restrictions, spread, slippage or execution conditions.
- Incorrect user settings, unsupported user environments or user-managed risk decisions.
- Requests based on an expectation of profits or specific trading outcomes.
How to request support or a refund review
Contact support at team@tradingangle.org with your order confirmation, purchase email and a description of the access or installation issue.
Support will first try to resolve the technical issue. If the issue cannot be resolved and the request is within the 14-day window, the refund request may be approved under this policy.
Risk and software-only notice
Trading involves substantial risk of loss. This product is software only and does not provide financial advice. Results may vary.
Trading foreign exchange, CFDs, gold or other financial instruments involves substantial risk and is not suitable for all investors. You can lose some or all of your capital. TradingAngle provides software tools only. We do not provide investment advice, financial advice, account management, copy trading or guaranteed results. Past performance, backtests, examples or screenshots do not guarantee future results.
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